Cancellation and Refund Policy

This Cancellation and Refund Policy explains the terms under which UgenticAI, Inc. and all subsidiaries, affiliates, business units, joint ventures, and partners (“UgenticAI,” “we,” “us,” or “our”) process cancellations and refunds for purchases made through our websites, applications, platforms, and online Services (“Services”). For information on how we collect, use, and protect personal data, please see our Privacy Policy.

1. Subscription Plans. If you are enrolled in a subscription plan and choose to cancel:

• Upon submission of a cancellation request, no further monthly subscription charges will be billed to your account.
• You will retain full access to the Services through the end of the current billing period.
• No partial refunds will be issued for unused time within an active subscription period.

2. Other Purchases. All other purchases, including but not limited to consulting services and one-time fees, may be cancelled without penalty or obligation within seven (7) days of the original purchase date. To request a cancellation, please contact our support team at: support@ugenticai.com

3. Refund Processing. All approved refunds will be credited solely to the original payment account used at the time of purchase. UgenticAI does not issue refunds to alternative payment methods or accounts.

4. Changes to This Policy. We may update this Cancellation and Refund Policy periodically. The “Last Updated” date at the top of this page reflects the most current version. Continued use of the Services following any update constitutes acceptance of the revised Policy.